Before contacting the SWIFT Help Desk, first take advantage of the many other resources available to you, including:

• Frequently Asked Questions (searchable): http://www.swift.state.mn.us/faqs-complete
• All Quick Reference Guides: http://www.swift.state.mn.us/qrgs
• Procurement support materials: http://www.swift.state.mn.us/procurement-info/support-materials
• Financial support materials: http://www.swift.state.mn.us/financials/support-materials
• Information Reference Guide (reports and queries): http://www.swift.state.mn.us/reporting/reporting-support-materials
• Training guides and User Productivity Kits: http://www.swift.state.mn.us/agency-training
• Training registration: http://www.swift.state.mn.us/reg-3-28
• Help Flier (Help Desk, login, hours, etc.): http://www.swift.state.mn.us/doc/comm-tools/resource-flier.pdf
• Security access, roles and forms: http://www.mmb.state.mn.us/system/security
• State vendor information: http://www.swift.state.mn.us/vendors
• Watch the SWIFT homepage for SWIFT Messages
• Resources and experts within your own agency who have knowledge about SWIFT

Still have a question? Call the SWIFT Help Desk at 651-201-8100, option 2. But please, be patient. Help Desk team members are also learning more and more about SWIFT every day. They ask for your support so they can get you the information you need. Please don’t call SWIFT functional and technical team members directly, even if they helped you on a previous occasion.